
What is Root Cause Analysis?
Every organisation faces challenges. There are many ways to solve a problem in every industry. There is one mistake that many people make. They rush to fix the problem as soon as they are informed of new policies or issues. Instead, they should examine whether the problem is at its surface or has a deeper root cause.
You are most likely to only find solutions and problems at the surface level when you rush to find a solution. While this may provide temporary relief, it is not a long-term solution. These solutions are costly and require time, as well as expensive hardware and software tools. Your organisation will waste valuable time and resources if you try to solve a long-term issue with a short-term, expensive solution.
You can solve the problem by conducting a deeper root cause analysis.
What is Root Cause Analysis?
Organisations use Root Cause Analysis (RCA) regularly. Managers often think of what they can do to fix a problem when it occurs. Managers should ask why this problem occurred in the first place.
Root cause analysis is a systematic process that seeks out the root cause of a problem. It uses a set of steps that have been successful in the past. It uses the associated tools to help identify the root cause of a problem. This ensures that you can easily identify it.
Determine the exact problem that you are trying to solve
Find out exactly what caused it
Prepare a plan for if the situation occurs again.
What causes a problem?
Root cause analysis is a method of estimating the interconnectedness of systems and events. This means that even seemingly unrelated events can cause an action in a different field. This is similar to the butterfly effect but not always on a large scale. You can trace your actions back to find out where the problem began and how it developed into the symptoms you see.
There are three main types you will see. These are:
Physical causes: These are tangible and visible malfunctions of material items. This could be the failure of car brakes, or the breakdown of computer or other hardware.
Human causes: This refers people who do something wrong despite following the correct procedure. For example, if a person forgets to fill their brake fluid, it could cause the car’s brakes to fail. It could also malfunction if liquids are accidentally spilled onto the computer.
Organisational causes: A flawed system, policy, or process is what is causing the problem. If the whole process is flawed, it won’t be fixed by firing the person. If no one is available to fill brake fluid, then everyone will assume that someone else has done it. Or, if the ‘no liquids in the cubicle’ rule does not apply,